We offer comprehensive eye examinations including wide-field retinal photography for adults and children, contact lens fitting for new and existing wearers, urgent ocular consultations (foreign body removal, eye infections/acute conditions etc), co-management of eye conditions including macular degeneration, glaucoma and cataracts (alongside GP/Ophthalmologist), dilated fundus examinations to assess and diagnose diabetic eye changes.
How often you should have an eye examination depends on your age, eye health, family history and individual visual needs. Your optometrist will recommend an appropriate review schedule based on your circumstances.
At Clacher & Hook, we take the time to understand your visual needs and any concerns you may have. Your examination may include a discussion about your eyes and general health, vision testing, a comprehensive assessment of your eye health and digital imaging where appropriate. We will explain the results and discuss any recommendations with you.
Yes, appointments are recommended so we can ensure you receive a thorough and unhurried consultation. You can book online or contact our practice to arrange a suitable time.
Absolutely. An eye examination is about much more than determining whether you need glasses. Comprehensive eye examinations can also help detect changes in your eye health and vision.
Yes. Our comprehensive eye examinations include an assessment of your eye health and screening for a range of eye conditions. Where further investigation or specialist care is required, we can discuss your options and arrange an appropriate referral. We are equipped with the latest technology: wide-field retinal camera (Optos), Optical Coherence Tomography (OCT) & visual fields analyser to better monitor and diagnose eye conditions.
Yes. Our therapeutically qualified optometrists can prescribe therapeutic eye drops for certain eye conditions, including some infections, allergies and contact lens-related complications. If specialist care is required, we can refer you to the appropriate medical professional
Once your glasses have been ordered, they typically arrive within seven to ten working days. We will contact you when they are ready for collection and will check the fit and vision with your new glasses.
Of course. Our experienced dispensing team can help you choose frames based on your prescription, face shape, lifestyle, personal style and budget.
Yes. We offer a range of prescription sunglasses to suit different vision requirements and lifestyles.
Yes. We offer a broad range of contact lenses, including daily, fortnightly, monthly, extended wear, coloured and custom contact lenses. All our optometrists are contact lens practitioners.
Absolutely! If you're new to contact lenses, there's no need to worry. Our experienced team will guide you through the process of inserting, removing and caring for your contact lenses, ensuring you feel confident and comfortable before you leave.
Whether you're new to contact lenses or looking to change your current lens type, our optometrists can help you find the most suitable option for your lifestyle and visual needs. During your initial contact lens fitting appointment, we will assess your vision and lens comfort, discuss the best options for you, and teach new wearers how to insert, remove and properly care for their contact lenses. These appointments can take up to an hour, allowing plenty of time for questions and practice so you can feel comfortable and confident with the process.
You can book an appointment online or contact our friendly team on (07) 3396 1755.
We accept cash, Visa, Mastercard & American Express, as well as Direct Debit.
As we are a private billing practice, your consultation will attract a consultation fee that is claimable through Medicare. We will process your claim onsite, and you should receive your rebate into your nominated bank account within 1-2 business days.
Yes we have a HICAPS* terminal whereby we can do on-the-spot health fund claiming for all health funds.
*HICAPS stands for Health Industry Claims and Payments Service.
Yes. We offer concessions for eligible pension card holders, Veterans' Affairs card holders, healthcare card holders and Commonwealth Seniors Health Card holders. Concession card holders are also entitled to a bulk-billed eye examination (fee applies for wide-angle retinal photography).
No. You do not need a referral to book an appointment with one of our optometrists.
If applicable, please bring your current glasses/sunglasses, contact lenses or relevant eye health information. If you have a Medicare card or private health insurance, it is also helpful to have these details available. For any new patients, we will send out a Welcome to our Practice Form to assist us in collecting relevant information prior to your visit with us.
