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Clacher & Hook Team

Our optometrists Sally O'Brien, Julie Bazzo and Sarah Warlow will conduct a detailed examination of your eyes, to not only prescribe the best spectacles for your individual needs, but also to thoroughly examine your eye health.

Sally O'Brien (nee Hook) - Principal Optometrist

Sally O'Brien (nee Hook) - Principal Optometrist

B.App.Sc. (Optom) (Hons) Grad Cert Oc Ther

Sally graduated as an optometrist with honours from QUT in 2004. Sally has worked at Clacher & Hook Optometrists since 2007. She completed a Graduate Certificate in Ocular Therapeutics in 2011 through QUT, which enables her to prescribe medicated eye drops such as antibiotics to treat a range of eye infections and conditions. Sally also works in conjunction with many of the local General Practitioners and Ophthalmologists who refer their patients for diagnosis, management and monitoring.

Sally enjoys practicing all aspects of optometry and goes about her work in a caring and empathetic way. She prides herself on providing comprehensive eye care in an unhurried and thorough manner, and always strives to communicate as clearly as possible to her patients.


Julie Bazzo - Optometrist

Julie Bazzo - Optometrist

B.App.Sc. (Optom) (Hons) Grad Cert Oc Ther​

Julie graduated as an optometrist from QUT with Honours in 2002. Julie started working at Clacher & Hook Optometrists in 2019. Previously Julie has worked across different stores in Brisbane incorporating all aspects of optometry. Throughout that time she gained experience in general practice and participated in regional clinics in Mt Isa and Doomadgee.

In 2012, Julie completed her Graduate Certificate in Ocular Therapeutics. Julie enjoys practising in all aspects of optometry with a particular interest in dry eye management and therapeutics, including treating eye infections, inflammations and foreign body removal. She is happy to co-manage with local ophthalmologists and GPs to provide an overall eye health plan for her patient.

Julie loves getting to know her patients and practises in a caring and understanding manner. In her spare time she enjoys spending time with family and friends, dancing and playing the piano.

Sarah Warlow - Optometrist

Sarah Warlow - Optometrist

B.App.Sc. (Optom)(Hons) Grad Cert Oc Ther, Adv Cert Ch Vis (ACO)

Sarah is a Queensland Children's Hospital aligned optometrist. She has been invited to work closely with the QCH ophthalmology department in caring for stable, discharged patients. Aligned optometrists must have the knowledge, skills, communication strategies, continuing education and resources to examine and treat childrens' eyes confidently.

Sarah graduated from QUT with honours in 2006. She began her optometry career in Alice Springs where she worked in various roles including in indigenous eye care in remote communities. Here, Sarah developed an interest in helping people with eye diseases with a focus on diabetes-related eye conditions. She also worked as a locum optometrist in practices throughout Australia, gaining diverse experience in city and regional optometry practices.

In 2008, Sarah moved to the UK and worked in the optometry department of Moorfields Eye Hospital where she gained further experience in eye diseases and helping patients with low vision.

Sarah joined our practice in early 2014. She enjoys helping people of all ages both with their eye health and prescribing the latest in spectacle and contact lens technology. She also volunteers her time and expertise every year, to run free eye clinics at Yotkom Hospital, Uganda.

Emma Richardson (nee Hook)

Emma Richardson (nee Hook)

Practice Manager & Optical Dispenser

Emma is our practice manager who has worked in the practice on and off since 2015.

She loves getting to know our patients and helping them to choose the best eyewear to meet their needs. She particularly enjoys handpicking frames for the practice and keeping up with the latest frame trends to add to our extensive range.

She is very excited to be the co-owner of the practice, alongside her sister Sally, and is extremely proud to be working in and managing a business that has been in the family for over 70 years!

Emma completed the Provision/ACOD Applied Optical Dispensing Course in 2017.

Emma enjoys spending time with her husband, two daughters and furry friend Bridie, as well as pilates and reading.

Amy Hannay

Amy Hannay

Office Manager & Optical Dispenser

Amy is a qualified optical dispenser with over two decades of experience in the optics industry, having begun her career in 2003. She joined our team in 2014 and has since become an integral part of our practice.

Amy is passionate about building strong relationships with our patients, taking the time to understand their individual needs and provide tailored eye care solutions. She stays up to date with the latest advancements in lens design and optical technology, ensuring every patient is well informed and receives the best possible visual outcome.

With a keen eye for style, Amy also enjoys helping patients select frames that not only enhance their vision but complement their personal look—so they leave feeling confident as well as seeing clearly.

Amy was also the creative force behind our practice refit, completed in June 2025. Her vision, attention to detail, and flair for design were instrumental in bringing the project to life.

Luisa Martin

Luisa Martin

Optical Assistant

Luisa began her career in optics in 2012, after many years in the education industry. She joined the team in 2016 as one of our optical assistants and enjoys building great rapport with our patients. She prides herself on offering friendly customer service and enjoys advising our patients on the best choices for their individual needs.

Luisa is highly motivated and continues to update her knowledge of the latest developments in lens technology and eyewear. In her spare time, Luisa is a Mamma and enjoys cooking, being with family and friends, and finding new places to explore.

Naomi Blake

Naomi Blake

Optical Assistant

Naomi’s journey in optics began in 2001 at an independent optometry practice in Darwin. She became part of the Clacher and Hook team in 2006, working full-time until welcoming her first child in 2008. After returning later that year on a casual basis, she expanded her family again in 2010 and has since continued in her role as an optical assistant, taking on additional responsibility for patient recall management.

Known for her warm approach, Naomi loves getting to know our clients and maintaining lasting relationships. She is dedicated to offering exceptional customer care, and especially enjoys helping clients choose frames that express their personality and complement their individual style.

Sophie Leader

Sophie Leader

Optical Assistant

Sophie joined the Clacher and Hook team in 2023, the same year she will graduate from high school. She enjoys spending time with family & friends, as well as going on adventures (especially to the beach).

Sophie's passion lies in dance. She found Physical Culture (or physie) when she was 6, and still enjoys it to this day. Her other passion is helping people, as she loves seeing them feel good about themselves whilst being confident and happy with their choice of frame.

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